STARLINK™ Safety and Security
The newly updated STARLINK Safety and Security system[1] includes even more services and technology to help keep you, your family, and your Subaru in top condition. You’ll appreciate the added confidence and convenience from new features like Remote Engine Start with Climate Control, Advanced Automatic Collision Notification, customizable Vehicle Alerts, and much more. There’s also the new STARLINK Concierge service for personal assistance with tasks like navigation, restaurant reservations, and scheduling service appointments.STARLINK Concierge
STARLINK Concierge is like having a personal assistant on every drive. This package brings you in-vehicle, real-time assistance with restaurant and hotel reservations, purchasing tickets for sporting/theater events, and scheduling service appointments at your preferred Subaru retailer, all at the touch of a button. Your STARLINK Customer Care Representative can also help you search for points of interest and send them directly to your vehicle’s available navigation system.
Available on:
2019 Ascent, 2019 Crosstrek, 2019 Forester, and 2019 Impreza
Vehicle Alerts
Using MySubaru.com or the MySubaru mobile app, you can set up different Boundary, Speed, and Curfew alerts to manage the drivers who use your Subaru vehicle. If any of these alerts are triggered, you will receive a notification.
Boundary Alerts: Draw a square or circle on a map to indicate areas that your Subaru is not supposed to leave or enter.
Speed Alerts: Set a speed limit for your Subaru and receive an alert if the vehicle exceeds it.
Curfew Alerts: Set up curfew periods when your vehicle should not be turned on. These periods can vary based on the day of the week or by selecting different profiles based on the specific driver. If any of these Vehicle Alerts are triggered, you will be notified.
Available on:
2019 Ascent, 2019 Crosstrek, 2019 Forester, and 2019 Impreza
Remote Engine Start with Climate Control
Enjoy the convenience of remotely starting your vehicle and adjusting the temperature via the MySubaru app on your smartphone so that your journey is comfortable from beginning to end.
Available on:
2019 Ascent, 2019 Crosstrek, 2019 Forester, and 2019 Impreza
Automatic Collision Notification and Advanced Automatic Collision Notification
If an airbag is deployed, Automatic Collision Notification will alert a STARLINK Customer Care Advisor who can promptly communicate with you via the vehicle speakers and send the appropriate first responders. With Advanced Automatic Collision Notification, the advisor can remotely check how many passengers are in the vehicle and pass the information on to emergency services.
Advanced Automatic Collision Notification available on:
2019 Ascent, 2019 Crosstrek, 2019 Forester, and 2019 Impreza
Automatic Collision Notification available on:
2018 Forester, 2019 Legacy, 2019 Outback, and 2019 WRX
Enhanced Roadside Assistance
Press the blue “i” button on your overhead console for nonemergency roadside assistance, and help can be sent to your exact GPS location.
Available on: All Models[2]
SOS Emergency Assistance
Press the red “SOS” button in the overhead console to get connected to your STARLINK Customer Care Advisor from anywhere in the U.S., Alaska, Hawaii, and the District of Columbia.
Available on: All Models[2]
Vehicle Health Report
STARLINK sends a monthly email with a link to a personalized website where you can view your full comprehensive diagnostic report.
Available on: All Models[2]
Vehicle Condition Check
Get vehicle diagnostics like remaining gas, odometer, driving range, tire pressure, and more all on demand within MySubaru.com and the MySubaru mobile app.
Available on: 2019 Ascent, 2019 Crosstrek, 2019 Forester, and 2019 Impreza
Stolen Vehicle Recovery and Stolen Vehicle Recovery Plus
Get extra peace of mind knowing that a STARLINK Customer Care Advisor will work with police to help recover your vehicle using its GPS location if it is ever stolen.
Stolen Vehicle Recovery Plus available on: 2019 Ascent, 2019 Crosstrek, 2019 Forester, and 2019 Impreza
Stolen Vehicle Recovery available on: 2018 Forester, 2019 Legacy, 2019 Outback and 2019 WRX
Stolen Vehicle Immobilizer
Once the Stolen Vehicle Recovery Service has been initiated, your local authorities can request to immobilize the vehicle. The next time someone tries to turn on your Subaru, it will not start.
Available on: 2019 Ascent, 2019 Crosstrek, 2019 Forester, and 2019 Impreza
Remote Services
Using the MySubaru app allows you to activate various vehicle features remotely, including:
- Remote Lock/Unlock
- Remote Horn and Lights
- Remote Vehicle Locator
Available on: All Models[2]
Maintenance Notifications
When your vehicle requires maintenance, you will be notified via email to help ensure that your Subaru receives the proper care at the proper time.
Available on: All Models[2]
Diagnostic Alerts
If a check engine or warning light appears on your Subaru dashboard, you’ll get a notification via email, text, or the MySubaru mobile app with an explanation of what it means and if you should schedule a service appointment.
Available on: All Models[2]
Service Appointment Scheduler
You will be notified on your vehicle's head unit when it is time to schedule service for your vehicle at your preferred retailer. Everything can be viewed on MySubaru.com and the MySubaru mobile app.
Available on: 2019 Ascent, 2019 Crosstrek, 2019 Forester, and 2019 Impreza
Vehicle Security Alarm Notification
STARLINK will automatically notify you when your security alarm is activated. Go to your MySubaru account to manage who will receive these notifications.
Available on: All Models[2]
STARLINK™ Safety and Security Packages
STARLINK Safety and Security has a number of packages offering a wide range of services – all dedicated to giving you peace of mind.
The following packages are available on:
2019 Ascent, 2019 Impreza, 2019 Crosstrek, and 2019 Forester
STARLINK Safety Plus[1]
Package Includes:
- Advanced Automatic Collision Notification
- Enhanced Roadside Assistance
- SOS Emergency Assistance
- Maintenance Notification
- Vehicle Health Report
- Vehicle Condition Check
- Vehicle Health Alerts
- Service Appointment Scheduler[3]
FREE 3-year trial
$99/year$9.95/month
after trialSTARLINK Security Plus[1]
Package Includes:
- All Safety Plus package features
- Remote Lock & Unlock
- Remote Horn & Lights
- Remote Vehicle Locator
- Remote Engine Start with Climate Control[4]
- Stolen Vehicle Recovery Plus
- Stolen Vehicle Immobilizer
- Vehicle Security Alarm Notification
- Boundary Alert
- Speed Alert
- Curfew Alert
FREE 6-month trial
$4.95/month
after trialSTARLINK Concierge[1]
Package Includes:
Get in-vehicle, real-time assistance with restaurant and hotel reservations, purchasing tickets for sporting/theater events and scheduling service appointments at your preferred Subaru retailer, all at the touch of a button. Your STARLINK Customer Care Representative can also help you search for points of interest and send them directly to your vehicle’s available navigation system.
$4.95/month
with purchase of Safety Plus and Security PlusThe following packages are available on:
2019 Outback, 2019 Legacy, 2019 WRX, 2018 Forester
STARLINK Safety Plus[1]
Package Includes:
- Automatic Collision Notification
- SOS Emergency Assistance
- Enhanced Roadside Assistance
- Vehicle Health Alerts
- Maintenance Notifications
- Monthly Vehicle Health Report
FREE 1-year trial
(as a new or Certified Pre-Owned Subaru owner)
$99.95/year
after trialSTARLINK Safety Plus and Security Plus[1]
Package Includes:
- All Safety Plus package features.
- Stolen Vehicle Recovery
- Vehicle Security Notifications
- Remote Lock/Unlock
- Remote Horn and Lights
- Remote Vehicle Locator
$49.99
for the first year
$149/year
after trialYour Subaru Connected
Whether you’re on the road or away from your Subaru, these mobile apps help you and your family stay safe, entertained, and connected through STARLINK In-Vehicle Technology.[4]
MySubaru App
The MySubaru app allows you to lock and unlock your vehicle remotely, access your horn and lights, or even locate your vehicle on a map, all from your desktop, tablet, or mobile device. The MySubaru app is required for STARLINK Safety and Security Remote Services.
SUBARU STARLINK App
The STARLINK app gives you access to a suite of STARLINK cloud-based applications, such as iHeartRadio®, Yelp®, Magellan NAVI®, and more via your in-vehicle multimedia touchscreen
